Privacy policy

Last updated: April 16, 2025

🔏 Privacy Policy

1. Introduction

This Privacy Policy outlines how we handle any information you provide when using our services. We are committed to protecting your privacy and ensuring transparency regarding how data is processed.

(Your financial details won't be shared with the Site and/or us) 

2. No Personal Data Collection via Website

This website does not collect, store, or process any personal data that identifies, relates to, describes, or can be associated with you. You may browse the site freely without submitting any personal information. The only personal information initially collected is your email address. 

How We Handle Data Collected Through Our Chat Widget (Powered by Chatty)

For End Users (Visitors & Buyers):
When using the chat widget on our website:

Chat Content: We collect the messages you send through the chat widget to assist with customer service inquiries.

Order Information: If voluntarily provided by you for order tracking or support, this information will be used solely for that purpose.

No Additional Personal Data: We do not request or collect personal information such as your email address, phone number, or other identifying details unless you explicitly choose to provide them during your chat interaction for customer service purposes.

All data is handled in accordance with applicable privacy regulations, including the GDPR. Any personal data voluntarily shared via the chat widget will be processed exclusively for the purpose of responding to your inquiries and providing customer support.

If you wish to access, update, or request the deletion of any personal data you have shared through the chat, please contact us at info@coverwisecy.com

3. Purpose of Data Processing

As a licensed insurance broker, we may process limited personal data strictly for the purpose of insurance advisory services, including:

  • Assessing your insurance needs
  • Researching the market and obtaining quotations
  • Communicating with you via email, WhatsApp, or Viber
  • Assisting with policy placement and claims support

All data processing is conducted in compliance with applicable local insurance industry regulations and professional standards.

4. Communication & Data Sharing

All communication related to insurance services occurs outside of this website, through direct email, WhatsApp, or Viber. Your information is only shared with relevant insurers or underwriters for the purpose of securing insurance coverage. We do not sell, rent, or disclose your data to third parties for marketing purposes.

5. Data Security

Appropriate measures are in place to protect any data shared with us during the insurance process. This includes confidential handling of all communications and strict professional ethics regarding data protection.

6. Your Rights

You have the right to:

  • Request access to any personal data processed as part of the insurance advisory process
  • Request correction or deletion of data when no longer necessary for insurance services
  • Withdraw consent at any time, subject to regulatory or contractual obligations

7. Retention Policy

Personal data processed in relation to insurance advisory services is retained only for the legally required period, as dictated by local insurance laws and industry standards.

8. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in regulatory requirements or business practices. Continued use of our services implies acceptance of the latest version.

9. Contact Information

For any questions regarding this Privacy Policy or data processing practices, please contact:

♦ Legal Business Name: Sage Insure Broker 
   CoverWiseCY.com operated by Sage Insure Broker
♦ License Number: Licensed Insurance Broker - Registration #6449
📧 insurebrokers.eu@gmail.com
📧 info@coverwisecy.com

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us.

For the purpose of applicable data protection laws and if not explicitly stated otherwise and for the scope of our professional interaction with you, we are the data PROCESSOR of your personal information. The insurance company is the data CONTROLLER of your personal information.